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7. How to edit your account

7.1. Change password
7.2. Update details

7.1. Change password

The BulkSMS Text Messenger was designed so that you could compose SMS messages off-line as well as on-line. For this reason, your password is stored in two places - on the SMS gateway, and in the BulkSMS Text Messenger application.

If you wish to change your password, it must be changed on both the BulkSMS Web site and the BulkSMS Text Messenger. If the password is changed on your desktop Messenger only, no messages can be sent as BulkSMS will not recognise the new application password until it has been updated on your account the BulkSMS Web site.

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7.1.1. Change password on the BulkSMS Web site

To change your password on the Web, please do the following:

Step 1: Select ‘My Account’ from the top menu of the BulkSMS Text Messenger.

Step 2: Click ‘Go to My BulkSMS Account…’. This will open a Web browser which will automatically take you to your BulkSMS account homepage.

Step 3: Click on 'Update your profile' under ‘User profile’.

Step 4: Change your password as required. Re -enter your password to confirm the change.

Step 5: Click 'Update' to complete your password change.

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7.1.2. Change password on the BulkSMS Text Messenger

Step 1: Click on ‘Settings’ on the main toolbar

Step 2: Click ‘Settings…’ to open the BulkSMS Text Messenger settings

Step 3: Click on ‘Account Details’.

Step 4: Enter and confirm the same new password as you entered on the Web as per 7.1.1. above.

Step 5: Click ‘OK’ to save the changes to your password.

The new password is now active both on the BulkSMS Web site and in your BulkSMS Text Messenger.

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7.2. Update details

Step 1: Select ‘My Account’ from the top menu of the BulkSMS Text Messenger.

Step 2: Click ‘Go to My BulkSMS Account…’. This will open a web browser which will automatically take you to your BulkSMS account homepage.

Step 3: Click on 'Update your profile' under ‘User profile’.

Step 4: Enter the changes you wish to make. Note that you may not make changes to the User ID. Should you wish to make changes to the Daily Quota or reset the limit of how many SMSs can be sent per month, you will need to email support to request this.

Step 5: Click 'Update' to update your profile.

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