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Help: Products and Services

BulkSMS Text Messenger

• 1.How to open your BulkSMS account
• 1.1. Download the BulkSMS Text Messenger
• 1.2. Register on the BulkSMS Text Messenger as a first time user
• 1.3. Register on the BulkSMS Text Messenger as an existing user
• 1.4. Claim your free credits

• 2. Manage your online Phonebook
• 2.1. Add, edit and delete individual members in your online phonebook
• 2.1.1. Add an individual
• 2.1.2. Search for and edit an individual
• 2.1.3. Find and delete an individual
• 2.1.4. Delete all contacts
• 2.2. Add, edit and delete groups in your online phonebook
• 2.2.1. Add groups
• 2.2.2. Edit group details and/or members
• 2.2.3. Split large groups into smaller sub groups
• 2.2.4. Delete phonebook groups
• 2.2.5. Upload a database using the import wizard
• 2.2.5.1. Importing Contacts from MS Excel Spreadsheets
• 2.2.5.2. Importing contacts from MS Outlook
• 2.2.5.3. Importing contacts from Windows Address Book and Outlook Express
• 2.2.5.4. Importing contacts from Text files
• 2.2.5.5. Importing contacts with ‘Drag and Drop’
• 2.2.5.6. Add contacts from an external datasource
• 2.2.5.7. Add contacts from an external datasource via ODBC
• 2.2.6. Download a database
• 2.2.6.1. Exporting contacts (single export file)
• 2.2.6.2. Exporting Grouped contacts (one export file per group)

• 3.How to send an SMS
• 3.1. Send a message to an individual (one contact)
• 3.2. Send a message to a group (many contacts)
• 3.3. Send a personalised message
• 3.4. Send a scheduled message
• 3.5. Send messages from an uploaded file
• 3.6. Save a message
• 3.7. Retrieve a saved message
• 3.8. Delete a saved message
• 3.9. Create a message template
• 3.9.1. Create and send a Standard message template
• 3.9.2. Create and send a personalized message template

• 4. How to view sent messages and replies
• 4.1. View Inbox
• 4.2. Download Inbox
• 4.3. View message history
• 4.4. Download message history
• 4.5. View scheduled messages

• 5. How to buy SMS credits and view invoices
• 5.1. Buy Credits using a Credit Card
• 5.2. Buy Credits using PayPal
• 5.3. View Invoices for Credit Card/PayPal purchases
• 5.4. Buy Credits by depositing or transferring of funds
• 5.5. View Credit History

• 6. BulkSMS Text Messenger Settings
• 6.1. Introduction – Restore default settings
• 6.2. Account Details
• 6.3. Preferences
• 6.4. Signature
• 6.5. Custom fields
• 6.6. Long messages
• 6.7. Outlook contacts
• 6.8. External databases
• 6.9. Network

• 7.How to edit your account
• 7.1.Change password
• 7.2. Update details

• 8. How to contact us