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4. How to view sent messages and replies

4.1. View Scheduled Messages

In order to send sheduled messages, you need to enable message scheduling

To view all messages that have been scheduled, follow these steps:

Step 1: Log in to your BulkSMS account and go to the ‘My Account’ page

Step 2: Click ‘Scheduled Messages’ under the ‘Message History’ heading.

Step 3: This shows a list of all your scheduled messages. Click the ‘Send time’ field to view the details of the scheduled message

Step 4: The time and date of scheduled message will be displayed.

To delete the scheduled message, Click ‘Delete’.

4.2. View Inbox

To view any replies to the messages that have been sent:

Step 1: Log in to your BulkSMS account and go to the ‘My Account’ page.

Step 2: Go to the ‘Folders’ section and Click ‘Inbox’.

This displays all replies and the following information about each reply: From, Message, Received and In reply to.

Step 3: Click the ‘M’ in the 'In reply to' column to see the original message sent to the recipient.

4.3. Download Inbox

To download the messages in the Inbox of your BulkSMS account, you need to:

Step 1: Log in to your BulkSMS account and go to the ‘My Account’ page

Step 2: Click ‘Download Inbox’ under the ‘Folders’ section.

Step 3: Enter the start date of the report you would like in the following format: Year, Month and Date (YYYY-MM-DD)

Step 4: Enter the end date of the report in the following format YYYY-MM-DD

Step 5: Click Generate to access the report of messages sent during the selected period.

Step 6: Click the link ‘Click here' to view the message inbox report or right-click and choose ‘Save as’ to save. A Text (Tab delimited) File will be downloaded to your computer. The format will show: Date/time(TAB)Sender(TAB)recipient(TAB)Message

4.4. View message history

To view a history of all the messages sent and the delivery status of each, follow the steps below:

Step 1: Log in to your BulkSMS account and go to the ‘My Account’ page

Step 2: Go to the ‘Message History’ section and Click ‘View message history’.

Step 3: Click on the ‘Details’ of the message you wish to view.

Step 4: View the message history. This page will show you the actual message sent as well as whether or not it was delivered etc.

Step 5: Click on ‘My Account’ to go back to your accounts page.

4.5. Download message history

To download a history of all the messages sent and the delivery status of each, follow the steps below:

Step 1: Log in to your BulkSMS account and go to the ‘My Account’ page

Step 2: Go to the ‘Message History’ section and Click ‘Download message history’.

Step 3: Enter the start date of the report you would like as year, month and day (YYYY-MM-DD)

Step 4: Enter the end date of the report as year, month and day (YYYY-MM-DD)

Step 5: The file download will contain: Created time, MSISDN (Cellular or mobile phone number of the recipient) and the status code of the message. Should you need any further information, Tick any of the optional fields.

Step 6: Click Generate Download File to download the messages.

Step 7: On this page you will find a list of all the delivery status codes. Click the link ‘Click here' to check whether or not your report has been generated.

Step 8: Once the report has been generated, Click ‘from here’ to view or right-click and choose Save As to save the file. A Text (Tab delimited) File in the format of Date/time(TAB)recipient(TAB)Status code will be downloaded to your computer.

Please note that the message history is only kept for 30 days. If you want to keep records of all sent messages, please download your message history on a monthly basis

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4. How to view sent messages and replies